California launches redesigned official website to improve access to state services

Governor Gavin Newsome | Official website

The state of California has launched a redesigned version of its official website, CA.gov. Governor Gavin Newsom announced the launch, highlighting it as a significant step in the state's digital strategy to enhance user experience, accessibility, and service delivery for millions of Californians.

The redesign aims to make government services more efficient and accessible. By leveraging technology, California seeks to transform how residents interact with their government and ensure that services are always within reach.

Governor Gavin Newsom stated, "Una gran parte del trabajo que estamos haciendo para construir una California para todos, se basa en la accesibilidad de nuestro gobierno a la gente. Como parte de nuestro trabajo continuo para conectar a la gente con su gobierno, hoy estamos presentando un nuevo CA.gov: la ‘página de inicio’ de California que sirve como portal para los servicios y programas estatales."

The revamped CA.gov site facilitates access to hundreds of state services and departments. It is designed to be user-friendly, responsive, and accessible for all Californians. The site builds on previous efforts that earned the state an "A" rating from the Center for Digital Government for its technological practices.

Amy Tong, Secretary of Government Operations, expressed pride in the updated website: “Estoy orgullosa del sitio web actualizado de CA.gov. Estamos enfocados en garantizar que todos los californianos puedan acceder fácilmente a los servicios estatales a través de Internet.”

Liana Bailey-Crimmins, State Chief Information Officer and Director of CDT, added: “Crear una experiencia digital fluida y accesible para los californianos es nuestro compromiso. Estoy encantada de que el nuevo y mejorado sitio web CA.gov sea un centro de información para los residentes actuales y futuros.”

The new site features advanced technology with an improved search function and mobile compatibility while adhering to modern web standards. The previous version was launched in 2017; since then, user needs and technology have evolved prompting this update.

CA.gov will continue evolving with translation options for other languages to serve California's diverse population better. It will also offer personalized services based on user location and expanded tools to help users navigate government services more effectively.